Customer engagement platform Freshworks, formerly known as Freshdesk, has bought Gurugram-based Joe Hukum in its 8th acquisition in two years. Joe Hukum runs a platform for businesses to build their own chatbots. Founded in 2010 by Girish Mathrubootham and Shan Krishnasamy, Freshworks is one of India's most-well funded SaaS (software-as-a-service) startups, having raised about $150 million.